A quick update regarding the critical outage that impacted many websites, including pixily.com.
Enom, the world’s second largest domain name registrar was down for approximately 4 hours until about 6:15 pm EST. This means that browsers were not able to send requests to our servers using the www.pixily.com domain name. Our servers were and are all healthy and running, and your documents, as always, are secure. My apologies if you were impacted because of this, but this was a situation beyond our control.
It is worth pointing out that this outage was not specific to pixily.com and impacted approximately 10 million web sites around the world. To reiterate, your documents and your information are, as always, secure.
Our technology team is already implementing a failover strategy so that we minimize downtime even during such extreme circumstances. So you may rest assured that we continue to work hard to provide secure anytime, anywhere access to your information.
