An OfficeDrop customer, Fred’s Appliance (an appliance repair company in Cleveland), was featured in GigaOm. Adam Butcher, Fred’s Appliance owner, was interviewed by the magazine for a piece on how his company uses cloud based tools to be more efficient. You can read it here.
Cloud technology has helped the company grow its userbase without having to hire additional backend management. Additionally, his techs now spend less time in the office and more time out helping customers.
Fred’s Appliance on OfficeDrop
The following is a quote from the GigaOm piece, where Adam talks about how OfficeDrop fits into the picture.
“OfficeDrop was one of our last legs in becoming truly paperless. Anybody that we’re doing business with, we’re paperless with them if possible, but not all companies are at that level yet, so they are mailing us items that are important. Instead of sticking them in a file cabinet, we scan them and upload them right to OfficeDrop’s cloud,” Butcher says.”
Adam also has some great advice for companies looking to add cloud technology to their business:
“So what tips does Butcher have for small businesses in more traditional industries who are looking to go paperless and virtual like Fred’s? In short, minimize hardware. “Initially we made a very large investment in server space. We actually purchased a rack and servers – very costly. Now we lease cloud space, so we work 100 percent off the cloud-based server and that is one of the best moves that we have ever made,” Butcher says. “Granted the drawback is if you’re having internet interruptions then you’re going to be down, but I feel we have less exposure because all we have to do is drive home and we can work from home.””
Special thanks to Adam and Fred’s Appliance for speaking to GigaOm about OfficeDrop and the cloud!